the other couples at our dinner table agreed that the cruise did not meet their expectations and they would neither go on another nor would they recommend the AQ to anyone. The American Queen Steamboat Company's provider is [redacted] provides coverage for pre-existing conditions provided the insurance is purchased within 14 days of booking. You'll be disappointed!!! Cruises on American Queen start from null per person. I wanted to be on the deck looking out at the river; at the stern watching the paddlewheel go around; in the engine room; in the theater listening to the Dixieland band; and in the chart room listening to the riverlorean tell stories about life on the Mississippi.Whoever designed this boat put a lot of thought into it, and whoever built it really went the extra mile on the details. each time I contact acsq I am deceived and told I will be removed but that never happens.


I attempted to book a cruise today, 9/30/14. This was clearly indicated to have been charged to our credit card at the time of the booking of the cruise on the written materials provided to us.4) All passengers who purchase a trip with any travel service company, who request pre-existing condition trip cancellation insurance, provide a credit card as requested to pay for all and any required fees and charges at the time of booking of their trip, pay their credit card bill and receive a written notification from the company providing the travel services that includes written indication that INSURANCE has been obtained at the time of booking of the trip, should be able to rely on the company providing the travel services to secure the insurance as indicated at the time of purchase by forwarding the requested and paid fees and charges to the insurance provider.

If you don't want unwanted emails, do not do any inquiries with this company. We were warmly welcomed by Mel and Kevin, our cruise directors. You can see the engine room. The extra tours varied in price and degree of difficulty. We had to stop in Baton Rouge on our last day of river cruising to New Orleans. They were so fun to be with. We paid immediately, they should refund immediately when they make a decision to cancel a cruise.Reading some other reviews, I've learned others have not received refunds for other cruises as well. We rode this boat from New Orleans to Memphis, and I loved every minute  of it. Thank you.Final Consumer Response Dear Mr. [redacted]I am in receipt of a check from the American Queen Steamboat Company, and it was deposited to my checking account more than a week ago and has hopefully cleared our bank.The [redacted] check was cashed earlier last July. Queen Steamboat co. The American Duchess also provided us with outstanding one day complementary laundry service, once a week.
American Queen passengers tend to be mature, and many have already experienced Mississippi River cruising in the past, as well as ocean cruises. The American Queen had to make a few adjustments from our, In December of 2019, I had been fortunate to have an absolutely amazing trip aboard the American Duchess. Shorts and T-shirts are discouraged during dinner in the J.M. Friendly crews. We paid the credit card charges. Some interesting excursions. they were obviously out of steaks and had cut a thin slice off the brisket they were serving as pot roast that night. Teresa Marcou the Shore Excursion Specalist was such a hard worker, making sure all of the Shore Excursions, and Hop On-Hop Off buses were working on time. And where else in the States can you watch a boat lower its ornate black funnels so it can go under a bridge? Our room attendant was super to us.

What to, We loved our whole trip. One morning I asked for tea and it did not come with a spoon.

The trolleys were not working and cabs were non-existent, so the walk back to the hotel in a downpour was not fun. "Chicken broth" that had never seen a chicken. Passengers book well in advance of departures and are required to make deposits and pay for their cruises in advance of departure. I didn't ask her name, but I appreciated her help. I have never had a more honest, organized, and sincere agent, that I had with Teri. It was changed in 2019 to 25%. The Riverlorian, Laurence Cotton, was available on deck and inside, the latter for more formal lectures.

It's on a river, not just open ocean. I chose this cruise because it had always been a dream of mine to cruise the Mississippi on a sternwheeler. There was leftover food in the refrigerator when we boarded.

I rate this trip as an overall 5 (on a, We so enjoyed our “Civil War” cruise on the Duchess that we booked this trip “In the Footsteps of Mark Twain”. Oh, they also offered us half off if we rebook the same trip (STP-STL). The jazz quartet was excellent and Frank Chase, who held forth in the Lounge on piano and vocals, was great fun. We had an obnoxious waiter at dinner who kept offering his "recommendations." There was an open used bar of soap in the shower stall, from the minute we did our fire drill! Review: Sailing the Mississippi River with the American Queen Steamboat Company When Carol and I decided to sail aboard and review the American Queen Steamboat Company, I was a bit nervous.

Flew into Spokane and spent the night at the grand Historic Davenport downtown. Taxes, fees and port expenses are not included.

It stepped out to the public deck which was fine. Sorry but this family of six paid $30,000 and didn't want to be your guinea pigs! Chef Ballard would walk around every night checking with all the guests on the ship making sure that everyone was totally satisfied. it was disgusting! They took our money for a cruise, changed the cruise, offered us an alternative a year later at $1200 more and no refund. During the day on our many ports of call, we would go on either the Hop On-Hop Off luxury Bus tour which were included in the price of the Cruise, or we picked a premium excursion tour to go on. We cruised at 13 m.p.h from Memphis to New Orleans. See photos, videos, 2 itineraries and more to know if American Queen Steamboat Company is right for you.

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