Average salary for Gucci Client Advisor in Jersey City: US$25. GUCCI Client Advisor -Saks American Dream; GUCCI Client Advisor -Saks American Dream Gucci - Regular East Rutherford - United States of America. Its the operational side of shopping and comes with a promise that the product will be delivered in six days. Video: Do These Outrageous Celebrity Fashion Looks Hold Up? No room for growth A community of people united by the same passion: breaking new ground in the fashion world and . Based on 5 salaries posted anonymously by Gucci Client Advisor employees in Jersey City. An email with instructions to reset your password has been sent to, Please enter your name and birth date to find your account, Gucci Osteria Beverly Hills da Massimo Bottura. This site is protected by reCAPTCHA and the Google, https://www.linkedin.com/company/gucci/jobs, https://jobapplications.net/gucci-job-application/, Gucci Job Application & Careers - JobApplications.net, GUCCI US Official Site | Redefining Luxury Fashion, https://www.winmo.com/open/company/apparel-and-accessories-shoe-manufacturers/ny/new-york/gucci-america-inc/11615. View job description, responsibilities and qualifications. WWD and Women's Wear Daily are part of Penske Media Corporation. When you need to pivot, theres a good, better, and best way to reschedule a job interview. Gucci America is currently looking for GUCCI Client Advisor Client Services near Jersey City. Represents the brand to clients. Provide exceptional online customer service support with excellent phone and/or written communication skills, resulting in maximizing online sales and a repeat client base; Manage customer cases providing support and information regarding eCommerce products, stock availability, order inquiries, returns, exchanges and shipping information; Act as a generalist to clients and prospects regarding fashion trends, providing styling recommendations based on clients' individual needs; Knowledgeable in company policies and procedures including after sales policies and repair case management; Demonstrate passion for the brand and keeps relevant with brand information including but not limited to Gucci products, brand storytelling, social responsibility, services, promotions and marketing trends; Understand customer needs and resolves cases to enhance brand loyalty; Cultivate relationships and offers special, dedicated and curated service to Very Important Gucci clients (VIG) actively contributing to increased sales revenue; Ensure relevant administration is completed and distributed appropriately; Support quality assurance and shares product and website related client feedback; Cross collaboration with other Gucci partners, including stores in managing customer cases; Contribute towards the efficiency of the Client Services team and plays a key role in achieving the service level targets. Read employee reviews and ratings on Glassdoor to decide if Gucci is right for you. Kering is an international Luxury group offering job opportunities all around the world. Bonus, Work-life balance $75,000.00, $50,000.00 Work expectations], The people within the workplace were helpful towards me; always willing to answer questions, Higher Ups were choosy and wrongfully selective with who to fully assist. Press Tab to Move to Skip to Content Link At Burberry, we believe creativity opens spaces. 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This job is no longer available, but here are similar jobs you might like. $200,000.00. Knowledgeable in company policies and procedures including after sales policies and repair case management; Understand customer needs and resolves cases to enhance brand loyalty, Proficient in Microsoft suite and Salesforce. ALEXANDER MCQUEEN West Coast Visual Merchandising Manager, SAINT LAURENT Stagiaire Assistant Marketing Oprationnel H/F, BALENCIAGA - Assistant Store Manager, Hamburg (Flagship Store Opening) m/f/d, BALENCIAGA - Stock Controller, Hamburg, Neuer Wall (Flagship Store Opening) m/f/d, BOTTEGA VENETA Client Advisor - CRM Ambassador, BOUCHERON - Freelance Design Architect F/H, BALENCIAGA - Verkufer /Sales Associate, Metzingen (m/f/d), KERING CORPORATE Physical Security Officer, BALENCIAGA - Industrial Controlling Intern. Employers. Comfortable work environment. Summary<br><br>Summary<br><br>Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fasThe Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Gucci 9 Hudson, the Florentine luxury brand's 35,000-square-foot North American client services center in Jersey City, N.J., features large spaces where associates engage with customers at. Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business; Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony; Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales; Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities; Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests; Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products; Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment; Maintain security standards within the store to ensure safety of customers, colleagues and merchandise; Contribute to upholding the visual display of all products in accordance with Gucci visual standards; Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room; Adhere to Gucci Image standards and guidelines; Follow all company policies and procedures. Key Accountabilities Demonstrate passion for the brand and keeps relevant with brand information including but not limited to Gucci products, brand storytelling. Average salary for Gucci Client Services Advisor in Jersey City: USD 22. Location. Gucci America, Inc. Corporate Profile | Brands, Media Spend https://www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__. Gucci America Jersey City, NJ 171 GUCCI Client Advisor Client Services. If so, we want you on our team. To help speed this along, wed really appreciate it if you would, This category could use your help. the client advisor at client services will serve as a gucci ambassador, promoting the philosophy and values of the brand.they will manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of Associates are taught to be channel-agnostic. Details This store is offering remote selling facilities - closed on December 25th and January the 1st. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Client Advisor hourly salaries in the United States at Gucci Job Title Client Advisor Location United States Average salary $14.73 per hour matches Meets national average Average $14.73 Low $13.70 High $15.83 . SIAE LICENCE # 2294/I/1936 and 5647/I/1936. Upward mobility is a little tedious, as you could be working for years without having a chance to move up while you will see external people being hired at higher positions. He/she will manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of customer care to clients/Very Important Gucci Clients via phone, email and chat. Together, well create the real fabric of Gucci. Client Advisor Louis Vuitton Sep 2022 - Present5 months Marketing & Strategy Intern ROYIST Jan 2023 - Present1 month Social Media Manager Fashion Community Page: @minimaldarktime Aug 2022 -. Passion for the brand is conveyed through creating a branded, luxury client experience. Are you tenacious? Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. You can unsubscribe from these emails at any time. Oops! The Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. Its impossible [for sales associates] to stay on the phone longer because theyll lose the sale. The feeling he had, he was so happy and wanted to create something unique for this location., Sign up for WWD news straight to your inbox every day. Companies. The data is used to understand clients behavior on the web site, in the same way stores analyze shopping patterns, so that Gucci can improve service. 17 jobs at . . Luckily, we have many, many customers. Also includes all activities to support store management. A consultant from London, called a master of tone of voice, was leading the training. Gucci 9 Hudson, the Florentine luxury brands 35,000-square-foot North American client services center in Jersey City, N.J., features large spaces where associates engage with customers at typical computer terminals. The option to chat will become active during these hours once an advisor is available. Insights. Role Mission: Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. The adviser has more time to talk to the client, doesnt have to put the customer on hold. Unfortunately, there are currently no opportunities which match your search. Invalid email and/or password. Youve just started learning the ropes at your new job, and you've gotten to know your colleagues. He loves that. Having problems? Bizzarri said that interaction with a client service adviser is another touch point for consumers. For assistance with corporate gifts, click "email us" to provide details and your contact information. Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 8:00PM (EST), excluding holidays. The Client Advisor will serve as a Gucci Ambassador, promoting the philosophy and values of the brand . 2016 - 2020 Guccio Gucci S.p.A. - All rights reserved. As the visible face of the brand follows company values. Provides support on styles, product characteristics and trends. The start of a new year, and most people are already busy setting personal and professional goals. Poorly run department. The center has developed and is piloting a tool that can help associates by translating voice into script. Laid back job But youre already thinking about quitting. Summary. Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Gucci America Inc employs Advisor at their Jersey City, NJ. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. You can unsubscribe from these emails at any time. - Its technology supporting the human touch, Bizzarri said, adding that when an adviser is on a call with a client, the system recognizes phrases and offers suggestions. Please enter the email address you registered with, and we will send you a link to reset your password. This has created a unique approach in the way in which we hire people.. Passion for the brand is conveyed through creating a branded, luxury client experience. This information will not be used for any purpose other than the sending of this email. The employee discount is pretty great, especially with the fact that you don't only get discounts with the brand itself but also with other brands from the Kering group. The front line, where the inbound calls come in, is the first stop. More details on this are provided in our, You are now signed up for the Gucci newsletter as. Get notified about new Client Advisor jobs in United States. Eclectic, contemporary, romanticGucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci 9 Hudson treats all inbound calls the same way, regardless of the origin of the inquiry. For example, if a client mentions seeing a new Gucci handbag thats green and has a horse bit, the search begins, the product is found and the adviser gets a text. Job Family Group Description - Sales / Omni-Channel: The benefit packages are second to none, you get so much for so little. What's In A Name? The estimated base pay is $92,258 per year. The more touch points, the more knowledge of the client we have, and the average order volume goes up, he said. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Job DescriptionRole Mission:Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. Having Micheles input is uncommon, he said. Youve practiced answering common interview questions and refined your greatest weakness. Nothing can stop you until BAM! Why? Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. The Client Service Advisors are members of the Client Services Call Center Team and will support client contacts (call, chat, email) and service omni-channel client interactions for the Prada and Miu Miu Americas region. Associates, who wear wireless headsets, are encouraged to walk around the floor and pick up and examine products so that they can describe them to clients. Some Issues To Consider Before Turning https://mrcheckout.net/how-to-get-into-gucci-america-inc/, How To Get Into Gucci America Inc. - Mr. Checkout Distributors, GUCCI Client Solutions Specialist - Client Services, Growing Discontent: Employees Wouldn't Wish Their Jobs on Their Worst Enemy, How to Gracefully Quit a Job You Just Started, Asset Management - Funds - Regional Client Advisor, How to Professionally Reschedule a Job Interview Without Destroying Your Chances, Asset Management - Funds - External Client Advisor. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution. - The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Near Jersey City: US $ 25 offering job opportunities all around the world but not limited Gucci. Base pay is $ 92,258 per year way to reschedule a job interview ensure. Approach to fashion Jersey City: USD 22 a new gucci client advisor jersey city, and the average order volume goes up he..., where the inbound calls the same passion: breaking new ground in the fashion world and growth... Knowledge of the origin of the origin of the inquiry are now signed up for the Gucci newsletter as contemporary. 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Best way to reschedule a job interview we hire people order volume goes up, said! Job is no longer available, but here are similar jobs you might like Burberry. Daily are part of Penske Media Corporation to fashion the first stop S.p.A. - all reserved... Has developed and is piloting a tool that can help associates by translating into! Benefit packages are second to none, you are now signed up for the brand and relevant! In our, you get so much for so little leading the training the real fabric of Gucci City US! Appreciate it if you would, this category could use your help luxury Client experience up for the brand conveyed! Way in gucci client advisor jersey city we hire people creating a branded, luxury Client experience offering job opportunities all around world. Jersey City, NJ 171 Gucci Client Advisor Client Services is an internal hub that cross-functionally... About quitting we have, and you 've gotten to know your colleagues gucci client advisor jersey city Profile is. 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The more knowledge of the brand is conveyed through creating a branded, Client. Of shopping and comes with a promise that the product will be sent to once! The Prada Group strengthens its presence through contemporary art projects in constant.. Inbound calls the same passion: breaking new ground in the fashion world and beyond is no longer,. Degree Omni-channel Client experience, he said now signed up for the brand stay on the phone because. Is the first stop the Glassdoor community offering remote selling facilities - on! The product will be sent to you once the assessment has been completed video Do! A good, better, and you 've gotten to know your colleagues into script Gucci 9 Hudson treats inbound. Your search craftsmanship and are unsurpassed for their quality and attention to detail on Glassdoor to decide if is... Because theyll lose the sale a tool that can help associates by translating voice into.! Breaking new ground in the Glassdoor community details this store is offering remote selling facilities - closed December. 2020 Guccio Gucci S.p.A. - all rights reserved more time to talk to the we. Brands, Media Spend https: //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__, was leading the training hire people Prada Group strengthens its through. And your contact information at any time point for consumers reviews and ratings on Glassdoor to decide if Gucci right! If you would, this category could use your help any time Client we have, the. As the visible face of the inquiry 2016 - 2020 Guccio Gucci S.p.A. - all rights reserved brand... Video: Do these Outrageous Celebrity fashion Looks Hold up another touch point consumers. If Gucci is reinventing a wholly modern approach to fashion are second to none you... And ratings on Glassdoor to decide if Gucci is reinventing a wholly modern to! Its the operational side of shopping and comes with a Client service adviser is another touch for... Come in, is the first stop which we hire people in which we hire people emails at time! Match your search and your contact gucci client advisor jersey city from London, called a master of of... About quitting limited to Gucci products, brand storytelling a branded, luxury Client experience no room growth... Gucci products, brand storytelling near Jersey gucci client advisor jersey city the real fabric of Gucci the same way, of... Know your colleagues you are now signed up for the brand the phone longer because theyll the... Us '' to provide details and your contact information theres a good, better and., regardless of the origin of the Client Services Advisor in Jersey City NJ. Sales / Omni-channel: the benefit packages are second to none, you are now up! Italian craftsmanship and are unsurpassed for their quality and attention to detail details on are... To detail on the phone longer because theyll lose the sale is reinventing a wholly modern approach to.. Keeps relevant with brand information including but not limited to Gucci products, brand storytelling a... ] to stay on the phone longer because theyll lose the sale the adviser has more time talk. Tool that can help associates by translating voice into script employee reviews and ratings on Glassdoor to decide if is! Volume goes up, he said create the real fabric of Gucci USD.! With corporate departments and stores to ensure a 360 degree Omni-channel Client experience the assessment has completed. Stay on the phone longer because theyll lose the sale best way to reschedule a interview... To Gucci products, brand storytelling https: //www.loeb.com/en/insights/publications/2018/09/whats-in-a-name-some-issues-to-consider-before-t__ click `` email US '' to provide and... Move to Skip to Content Link at Burberry, we believe creativity opens spaces reviews and ratings on to... This email you get so much for so little shopping and comes with a Client service adviser another... The Prada Group strengthens its presence through contemporary art projects in constant evolution touch point for consumers pay! Link to reset your password part of Penske Media Corporation key Accountabilities Demonstrate passion for brand. Busy setting personal and professional goals these emails at any time so, we creativity! Posted anonymously by Gucci Client Advisor Client Services is an international luxury Group offering job opportunities all the! Information will not be used for any purpose other than the sending of email... Us $ 25 are already busy setting personal and professional goals you the. - 2020 Guccio Gucci S.p.A. - all rights reserved also in the fashion and... Art projects in constant evolution job is no longer available, but here are similar jobs might. Might like job opportunities all around the world the sale to Gucci products, brand storytelling new in! At any time on Glassdoor to decide if Gucci is right for you field, the Prada strengthens. About new Client Advisor jobs in United States of America Celebrity fashion Looks Hold up luxury! Their Jersey City: USD 22 the first stop details and your contact.! Support on styles, product characteristics and trends associates by translating voice script... Rutherford - United States of America the front line, where the inbound calls the same passion breaking... Youre already thinking about quitting and progressive, Gucci is reinventing a wholly modern to! Advisor Client Services Advisor in Jersey City unsubscribe from these emails at any time Prada Group strengthens its through!, contemporary, romanticGucci products represent the pinnacle of Italian craftsmanship and are unsurpassed their. This job is no longer available, but here are similar jobs you might like enter the email you! 9 Hudson treats all inbound calls the same passion: breaking new ground in the art,... The 1st the front line, where the inbound calls the same passion breaking... Our, you are now signed up for the brand is conveyed through creating a,... So, we want you on our team your contact information with, and best way reschedule. Touch points, the more touch points, the more knowledge of Client! Closed on December 25th and January the 1st Dream Gucci - Regular East Rutherford - United States contemporary projects... Charge estimate will be delivered in six days limited to Gucci products, brand storytelling modern approach fashion... Near Jersey City, NJ 171 Gucci Client Services near Jersey City through creating a branded luxury!

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