Enjoy your ride! Services offered by sports facilities can be used once per day before 4 p.m. 2800 In the case of contact with the24-hour Call Center and the desire to return the bike in the system, it is recommended to stay at the return station. A refund of these funds is possible if you want to delete your account in our system. Select the type of activity. You will receive an email from us. If you received a new card, you can check when it will be activated on www.kartamultisport.pl.

1500 MultiSport Classic also includes access to our on-line offer. Download mobile application. Services offered by sports facilities can be used once per day, 2500 Collect a Multisport card from your employer. The 4-digit code for the lock is displayed on the terminal at the time of renting the bike, on the main screen of the Veturilo mobile application during the whole rental or it is sent to you in an SMS – for example in the case of bike rental by Customer Service Office.. Then, return to the terminal by pressing the “Rent/Return” button and follow the instructions on the display or contact the 24-hour Call Center . Payment at the terminal can be made if the balance on your account is less than 10PLN. ID card, passport, residence card, driver’s license), professional association authority (official identity card), or primary, secondary or post-secondary school (student ID card).Employee ID badges are not considered identity documents. You must remember that you to return the bike to one of 11 specials stations, by attaching to electric lock. You will receive  an email from us. How it works?

4.

We have a maximum of 14 days to send an answer, but we will try to do it as soon as possible. Done! A duplicate MultiSport card is sent within five business days.

The terminal asks you to provide your credit card number also when you have less than 10PLN on your account. User instructions* A card for persons between the ages of 16 and 26 who love active life and breaking new records. companies and institutions place their trust in us, sports and recreation facilities work with us, users enjoy the benefits offered by the programme, number of towns and cities throughout Poland where partner facilities are available. The consultant can make sure that the return of the bike has taken place correctly. In the case of renting an electric bicycle, the code for the chine lock it is not sent to the user. Your English-speaking driver will assist you with the check … It should be fastened with a chain lock to permanent, solid elements. Sports facilities available within the programme can be found in the search engine. Then put the bike to the nearest station and rent a different one. Sports facilities available within … If after verifying it appears that the system has made a mistake, we will refund the wrong amount accrued. In addition, in the case of the described event, you are obliged to inform about the above Call Center up to 24 hours from the moment of occurrence. You can also generate a new PIN code by contacting the 24-hour Call Center . Upon the subsequent rental you may identify yourself at the terminal with the use of this card – apply it in order to log in. Some cards cannot be used at an ATM. From our side, we can declare that the operator Nextbike will seek to develop a system of stations sponsorship / patronage placed in cooperation with companies from Warszawa. In order to rent another bike, it is necessary to top up the funds to the indicated amount. Our service will take steps to remove any defects as soon as possible.

During ticket inspections carried out in public transport vehicles (buses, trams, underground trains, SKM trains) the holders of the tickets sold by Koleje Mazowieckie encoded on the Mazowiecka Card (Karta Mazowiecka) are obliged to produce a sales confirmation together with the card, which will confirm that a particular ticket had been encoded on their card. We work 24 hours a day to monitor the system status, but such reports allow us to intervene even faster. Termination of the contract you can send to the by e-mail: [email protected], by post to the operator’s address or submit it to the company’s office. Order a card for yourself and for your loved ones through your employer. As soon as the amount is recognized within the account or the card is assigned to the account – rentals are available. You can borrow up to 4 bikes per one account. Access to sports facilities across Poland. What features can I use with a pre-active card. These bikes can be rented from 11 dedicated electric stations located along the Vistula Escarpment. personal ticket for a child from the family with three children. The initial payment is the first payment for the top-up amount. The tickets sold by Koleje Mazowieckie are accepted in the public transport vehicles (ZTM) on other stretches than the aforementioned ones only during renovations or unexpected events, under separate announcements. Yes. It is worth remembering not to leave the bike in isolated or “risky” places. Now you can make contactless payments using your phone and card added to Google Pay. You can find more information about this in the Privacy Policy, A card for those who love sports and daily workouts.

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