This barrier contributes to the gaps between top management at the strategic level and maintenance personnel at the operational level. dimensions; “Maintenance Knowledge-sharing and communication, Maintenance Monitoring Activities, Maintenance Training, and, Maintenance Identication and Assessment”. particularly in these indicators such as time, cost, and quality. between the 34 practices and a priority of importance was evident. It examined the importance level managers assigned to each, barrier using a Likert scale ranging from 1-very unimportant (least) to, 5-very important (highest). Analysis identifies and assesses potential failure causes as well as related cause-effect-chains. Maintenance is not simply a series of technological or cra, activities, but also requires considerable administrative and, 2. Respondents were asked to rate each practice of the 34 practices in, terms of the level of importance in maintenance management using, a Likert scale ranging from 1-very unimportant (least) to 5-very, important (highest).

The barriers able to be controlled through the motivation from the maintenance department which wants to minimize the problems and reduce the impacts on maintenance cost (Djurović et al., 2015). e strong, internal consistency reliability for the revised scales indicated that the, retained items measure the same constructs. is study uses Multi-method data collection. ese practices should command more attention and that need to be, improved. comments on how this might best be structured. The barriers are classified into six related issues which are building characteristics, maintenance processes, people, economical and cost, regulatory and others. e study used the comprehensive, sample (complete enumeration) to ensure that the results represent the, total number of maintenance managers. Journal of Retail & Leisure Property. Sage, Hinkin T, Tracey J, Enz C (1997) Scale construction: developing reliable and.

Findings: This study shows that that the implementation of maintenance management system will increase customer satisfaction. In economics, maintenance prioritization helps, to utilize the available maintenance funds judiciously.

Researcher faced some obstacles marked by the refusal of some. Continuum International Publishing Group. e valid number, of questionnaires for analysis was 113, and the response rate was, 70%. is, research also has an exploratory aspect which included interviews, with hotel managers from the industry. Measurement of maintenance performance is an assessment that helps, to identify the strengths and weaknesses of the maintenance activities, I thank Allah (God) for granting me the guidance, patience, health and, determination to successfully accomplish this work. is indicates that hotels focus, on technical skills than management skills in recruiting maintenance, managers. renovation cost than residential and industrial buildings, as they are more dynamic, complex, in construction and. 4, Patton MQ (2002) Qualitative Research and Evaluation Methods. According to Lee and Scott maintenance is a broad, term, which describes maintenance responsibilities and species, maintenance requirements [10-22]. e development of performance measurement in management is. Meanwhile, the alternate hypothesis. Hence, the null hypothesis 1 which proposed an absence of, is ning indicated that there is agree between hotel, Hence, the null hypothesis 2 which proposed an absence of, Studying maintenance practices from both tenants and sta, Future studies can extend the same examination to other, is research can be extended to include broader types of, It can be expanded to include a broader application of IPA, Future research studies should identify and examine the, Research is needed on the relationship between the levels, Studying the dierence between planning of maintenance. these measures when managing maintenance.

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