hctra customer service
I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. You can pay for a Toll Violation Invoice you received in the mail online. The only fee you will pay BancPass is when you choose to reload your account. Developer: Harris County Toll Road Authority . Where can I get my cash reloadable BancPass Toll Sticker? Where are my transactions? Wasn't able to add my car due to an unspecified error. Save my name, email, and website in this browser for the next time I comment. How is Harris County Toll Road Authority rated? With the BancPass Toll Sticker you pay the lowest toll fee on the road. The office staff are helpful, polite, encouraging. Last Modified May 6, 2020. Other payments may have a fee, which will be clearly displayed before checkout. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. } Mar 01 2023. - Leading role in building up and improving . Use the EZ TAG lanes today! Managing your EZ TAG account just got easier. 1485. How is the BancPass Toll Sticker program different from other toll tag programs?? Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Occasional ability to work extended hours to accommodate case load demands. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. Available Seven Days a Week . . Answering inbound calls and assisting callers with EZ Tag questions. } If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. https://www.doxo.com/info/harris-county-toll-road-authority. Prefer an automatic monthly subscription? Reported Issues: 4 Comments. Unpaid tolls may result in additional fees and penalties, including issuance . For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. doxo is not an affiliate of Harris County Toll Road Authority. The information is transmitted to the Toll Operators Back Office or processing center. Visit the Career Advice Hub to see tips on interviewing and resume writing. color: #376d7d; Reload using credit online or through the phone app. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Funds are available immediately and you may drive the road after reloading. You Will Find Thewww hctra org loginTop Links Here. } When a Users balance gets low (around $5), BancPass automatically sends a text message to the mobile phone number on file to alert the User of a low balance. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Find information on toll roads, closures, and rates. Never worry about a negative balance, violations, fines, or fees. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Ability to comply with the Harris County Personnel Policies and Procedures and the policies of the County Attorney. Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Ability to use sound judgment, coming to logical conclusions. .hmg-jb-bg-primary { Please check with other tolling agencies directly for questions about their policies and programs. 3872. You may visit their website or send an email request by clicking HCTRA Email Support. Where We Are a Service Provider. 3,107,130 Active TxTags as of March 1, 2023. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! First, please verify that your account was in good-standing at the time of the invoice of violation. Houston, TX 77040. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . Please check with other tolling agencies directly for questions about their policies and programs. Contact Us. Toll Operators have different rules, laws, and requirements for driving their roads. What do I do if my vehicle or Tag is lost or stolen? Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. You can update your choices at any time in your settings. background-color: #203f48; Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Corporate Headquarters I ve enjoyed working with my recruiter, and if I have any questions they are there to help. checkSSL(); Order your EZ TAG. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. However you identify and whatever your background, we encourage you to apply today. Learn about doxo and how we protect users' payments. So, Ive pretty much given up. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Job Description & How to Apply Below. /* only load jQuery if not present */ NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Toll amount owed is typically available within 7-10 business days of your trip. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Harris County Toll Road Authority. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Reach out to the HCTRA team using the information below. Customer service is terrible. 281-875-EASY (3279) Roadside Assistance. Please put the word VIOLATION on the subject line. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . 281-875-EASY (3279) You may visit their website or send an . 2277 Plaza Drive, Suite 600 background-color: #376d7d; Would you like to stay logged on? This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Track correspondence sent, received, or requiring further action in case management system. Harris County Toll Road Authority. Ability to problem solve, organize, and prioritize assignments to meet deadlines. Full Name. I try to cancel by Phone but i cant make it If you believe you are exempt from tolls, you should call the Toll Operator to determine the proper method for receiving free tolls. Simply call the customer service department at 866-978-5061. If i have to pay somthing place contact me. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. There is a $2 charge for reloading your tag. Please allow 24 hours for a customer service agent to respond to emails. color: #fff; We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Join to view profile Harris County Toll Road Authority . The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. color: #fff; Howeveryou identify and whatever your background, we encourage you to apply today. Last Modified May 6, 2020. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. More Harris County Toll Road Authority FAQs. Phone Numbers. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Prevent apps from taking your money without permission. TxTag has launched a new website to make it even easier for you to manage your account. You can contact them directly by phone at 281-875-3279. BancPass and PlusPass does not work outside of those allotted states. HCTRA Customer Service Closed Published on: February 15, 2021. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Prior experience in a customer service-related role. For example, if a User wants to reload $20, the User will be charged $22. BLUERIDGE TRANSPORTATION GROUP, LLC In addition to this page, follow us on Twitter to get the latest news and updates! You may also call 866-978-5061 during normal business hours. They are always available to assist and have a conversation. to start. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. .script("/js/multiple-select.js").wait() .hmg-jb .apply-progress-bar li.active > a:before { Pay and Career. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. ENGLISH. Saturday 8:00 AM to 4:30 PM. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! The amount of a reload includes a $2 fee. Everyone is always so nice and helpful when dealing with the staff at Resource. Dont have an EZ TAGaccount? I ordered our transponders on July 3, 2020. Experience in a law office, collections environment, or tax office preferred. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . To sign in, you'll first need to update your log-in credentials. . The latest review Lien release was posted on Sep 19, 2022. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. BancPass does not require a minimum balance be maintained. 6538 South Frwy. Ripoff Report Needs Your Help! Please allow 24 hours for a customer service agent to respond to emails. For roadside assistance, please . For quicker assistance, please have one of the available items below ready when contacting HCTRA. This is not an error with the BancPass system. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Monthly statements allow you to view your account activity. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. Customer Service. #jb-user-account-nav>li.active>a { What happens if I fail to register my License Plate as required? } I missed two days of work, but she was so nice to call me and check up on me. Jan 2023 - Present2 months. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Love my recruiters & clients. var jb_url = 'careers.resourcestaffing.com'; How do I change the phone number on my account? Support Phone. Referrals increase your chances of interviewing at Harris County by 2x. Business operations will resume Monday, January 3, 2022. Voice messages left after hours will be returned the following day. } Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Email Address. What If I have a violation or pay-by-mail notice in the mail? And Use The Features That www hctra org login Offers On Their Portal. Very friendly employees easy to communicate with and have questions answered. + EZ TAG phone number . This position primarily operates in a professional office environment. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. This Is How You Can Easily Access The www hctra org login. You are about to be logged out due to inactivity. Please read this page for more information on HCTRA.org's language translation. TX Listed below are our top recommendations on how to get in contact with EZ TAG. Research owner contact information as needed. Zero stress. I can't find my paper bill. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. Job Description Collections Violations Dept. https://wprod-m.hctra.org/TranslationDisclaimer#! The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . | Dairy Ashford 1 shift and 3rd shifts are available. Customer Service. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. HCTRA - Violation Collections Department/Collections. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. San Antonio, TX. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account.