Everyone is complaining about the same problem, fix it !!!! Please contact, System is currently unavailable. ChangeFromPaymentNumber a group of swim school locations), each account will be set up with the same unique biller code, but will have a sub-biller code to identify the specific account. Your secondary unique reference for the customer that was added with the customer. N - Weekday in month (e.g. More details about this can be found in, Direct Debit (Credit Card & Bank Account): In the Sandbox Environment, customers whose bank account or credit card number ends in a 2 will have their test payment(s) dishonoured as Insufficient Funds and the customer will stay at a processing status. The amount of money in dollars/cents that your customer must pay. Invalid value provided for the SmsPaymentReminder parameter. The number provided by Ezidebit for the customer. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to Ezidebit, including PayPal, GoCardless, Payoneer, and Stripe Connect. Zero cents (e.g. Sets the font for all text on the widget. GUID or your primary key). you can include this parameter with different values more than once in the query string, or alternately provide a comma-separated list as the value. Ezidebit relies on the response received by your customers bank when requesting payments. FAQ- How To Reset Password for Payer Account. *See sample submission below. Note Bank account ; 1.99%. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022. Valid values are: ASC, DESC. When expanded it provides a list of search options that will switch the search inputs to match the current selection. from your Customer, whilst maintaining the amount of any Error Code:Account not found. Multiple frequencies can be selected by adding the values of the frequencies that you want to display from the list below: E.g. Other processing issues will be thrown as SOAP Exceptions; A common SOAP exception received during development and testing of integration is as follows: Server was unable to process request. You're looking for an easy way to collect recurring customer payments for your products and services. AddCustomer, AddPayment etc. For security purposes no bank account or credit card information can be passed into, nor will be passed back from the eDDR form; When parameters are passed to the form, the field that they are passed into is disabled and not editable by the customer. The field in the AddCardDebit response will be either: This method allows you to create a new schedule for the given Customer. PHONE Add payment denied - This customer is on hold due to invalid bank account details and these account details have not been changed. This allows CRN length must be in line with the specific biller code, as outlined in the table above; The first two/three/four digits of the CRN must contain the sub-biller code; The last digit of the CRN must contain the check digit; The check digit must be calculated using a standard algorithm called MOD10v01; The CRN can be generated in Ezidebit Online if the client doesnt have the ability to do so through other mechanisms; The sub-biller code for the clients account must be used at the start of the CRN. Click to reveal The purpose of this reference is to allow you to access your Customers details via Ezidebits web services using your own reference numbers, without the need to record an Ezidebit reference in your system. Software developers can integrate a secure payment platform into the software they are comfortable using. The following form fields are submitted by you to our hosted payments page when your customer is sent to our website to make the payment. A YES value indicates that access to the BSB number provided is valid and can be accepted in the Ezidebit systems; A NO value indicates that the BSB number is invalid, and if provided will be rejected by the Ezidebit systems. You can use this ID to confirm a payment has been approved. S - indicates that the update of the Debit Date for the applicable payment has been successful; If you provide values for DebitDate and PaymentAmountInCents and there is more than one payment for, Will find the first unprocessed payment matching the criteria and delete that payment. If there has been an error with this and the funds were available, please reach out to our support team to look into further for you on 1300 763 256 or support@ezidebit.com.au. It is also important to note the following when querying Customer details: Up to 100 records will be returned per page. Invalid value provided for the SmsFailedNotification parameter. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. send an SMS to the customer reminding them of their GUID or your primary key) that was added with the customer. Select the Payment Processing tab. change bank account details); When the query string is incorrect or the client record is not active, Direct Debit Request Error page will be displayed when the URL is used; When the Client is not set up to accept either Bank Account or Credit Cards, the corresponding payment method will not be displayed on the eDDR; When the Client is not set up for SMS reminders, the SMS tick box will be unavailable on the eDDR. Each clients unique hosted payment page URL is available from the Ezidebit Online portal under Web Page Configuration in the Admin menu. I suggest to your company, it is YOUR responsibility to ensure the customer knows these vital information such as the dishonour fees whether through email or direct phone call, but alas, deceptiveness and lack of transparency is part of their business model. It is important to note the following when using EditCustomerCreditCard: The field in the EditCustomerCreditCard response will be either: This method allows you to retrieve the current Bank Account or Credit Card details recorded for the customer. EziDebitCustomerID Any bank account number can be used in combination with the sample BSB numbers. When a customer is entering their credit card details, or when displaying masked credit card details, in your web page/application you must also display the relevant logo of the card type that is being used. The PaymentReference can also be searched for using a Sets the size of the header. GUID or your primary key). This ID might be a specific Invoice or Order number within your system Payments can fail for a number of reasons including insufficient funds, incorrect details or an account that is unable to be used for direct debit. We recommend that you have a secure log in for the customer to access any of their existing information before allowing update of details. When a scheduled payment becomes due, it will be debited from the payment method recorded against that customer at that point in time. This is optional *, The client side element name that is capturing the customer address line 2 (usually an input of type text). Valid values must be 50 characters or less, Invalid value provided for the NewYourSystemReference parameter. If you have recently updated to v9.3.7 or above, then you may notice a few changes within your Genie software. The Account Number and Suffix (with no hyphen) is entered as the Account Number and be no longer than 10 digits in length. This will set the value of the Date field for the Once Off Debit option. The Ezidebit Management System maintains only one payment method (bank account or credit card) for each Customer (payer). The field in the ChangeCustomerStatus response will be either: This method allows you to update the details for an existing customer within the Ezidebit system. Validation Message: An error occured in Xero. This is used when you have completed business with the Customer and no longer wish to manage their account. Sorry we couldn't be helpful. Check that you are using the correct digital key. callback RESCHEDULE - A new scheduled debit attempt is set for three (3) days time. If appropriate, the day of the month on which the Customer will be debited. (waiting) - Payment is scheduled waiting to be sent to the bank. New Zealand Bank Account numbers follow a standardised format of 15-16 digits as shown below. When not used a value of 0 should be specified. creating a Payer Record, Manage Automatic Payment Terms for Payers, Template: Invitation to New Client - new to DDR, Template: Invitation to New Clients - with previous provider, Invitation to New Clients - Already on DDR/ACH (with previous provider), Invitation to New Clients - Not currently on DDR/ACH. The client side element name that is capturing the customers bank account name (usually an input type of text). Customers added for direct debit payments must complete an approved Direct Debit Request in one of the following formats: Customers can be added to Ezidebits system via the following mechanisms: These options are outlined in the sections below. A code that identifies the reason for the payment result (value is '00' or '000' for successful transactions). Whether the customer will receive an SMS reminder when a scheduled payment has dishonoured. a failed payment fee is payable by me/us to Ezidebit. Apply your business logic. Please refer to Error Codes for a list of Error Codes. EziDebit is our preferred Direct Debit provider for NZ. If OrderBy and Order are left blank, the customer data will be sorted by descending Customer creation date. A unique system identifier for the customer (e.g. for the change, but not both. The client side element name that is capturing the customer mobile number (usually an input of type text). - adjustments to previously debited payments. This is used in conjunction with the Order parameter to specify Customer data to be sorted in the GetCustomerList response. (Hold) - Is used to move your Customer to a non-processing status in order to temporarily stop payments from being drawn from their payment method. I/We acknowledge and accept that the bank accepts this authority upon the conditions listed in the terms of this agreement. Valid values must be 50 characters or less, Invalid value provided for the YourSystemReference parameter. A zip file containing all logos that need to be displayed is available for you to use. To any organisation considering using Ezidebit, it would be a complete disservice for your members/clients. Scenario 1 - Customer signs up to become a member for a fitness centre for a membership fee of AU$100 and a monthly fee of AU$50: https://demo.ezidebit.com.au/webDDR/Request.aspx?a=51172E35-1B77-41DF-2007-0EE14CB27262 &oAmount=100&oDate=0&rAmount=50&rDate=0&Freq=4&dur=1&businessOrPerson=1. Add payment denied - You already have a payment registered with ref xxxxxxxx. . The submission page simply requires a HTML form with the action parameter set to your unique URL, for example: - return details only for adjustments to previously debited payments. The amount to debit from your payer in cents. . No sensitive data will be submitted. ALL Our Javascript API allows you to have control over the page. Providing an e=1 parameter enables an Edit button to be displayed at the bottom of the view action. With Ezidebit BPAY, your customers can pay you in minutes from anywhere with an internet connection. We offer five payment solutions, and a world-class security system. Where the customer is a business or organisation, the name of the entity should be supplied. provides payment processing services to gyms, clubs or other businesses that take regular payments from their clients. It is important to note the following when using AddCardDebit: Where system based identifiers (YourSystemReference) can be complex The Ezidebit Embeddable Account Widget provides facilities to record or modify card and account data within the Ezidebit database, without the need for an integrator or client to store or handle the data. If the customer details and card information are passed but with no payment amount or payment reference, the customer is stored with the credit card information and no charge to the credit card is processed; If the customer details, card information and a payment amount and payment reference are passed, the customer is charged in real-time and the customer and credit card information are stored for later use. Payment information about real-time credit card or BPAY payments cannot be accessed through this method. Automate direct debit billing for your business with Ezypay. This requires an identifier to be passed in to identify the correct customer to be updated. To create BPAY Customer Reference Number (CRN), clients can either access their Ezidebit Online account and create BPAY CRN or use the GetBPayCRN API method.

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